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What to include in a turnover cleaning quote

A quote needs to tell the customer what work the price covers. An internal cost calculation helps you choose that price, but it does not replace an agreement about access, linen, timing and additional work.

Describe the property and the visit

Identify the customer and property, the proposed visit or changeover window, and the areas to be cleaned. Confirm how access works, whether someone will be present and what happens if access is delayed. Only enter customer details into a device you are comfortable using for that work.

List the agreed services in plain language. For a turnover this may include bathrooms, kitchen surfaces, floors, bed preparation and a condition check. Use the actual customer request. Do not assume that a label such as standard turnover has the same meaning to both parties.

State linen, restock and exception handling

Specify whether laundry is on site, off site or excluded, and whether spare linen is available. State who buys guest supplies and whether restock purchases are included in the price or reimbursed separately. An included allowance should be described clearly rather than hidden in a blanket promise.

Agree how unusual soil, damage, excess rubbish or a requested extra task will be handled. A useful approach is to describe the excluded work and require agreement on an additional price before doing it. The wording is a commercial starting point, not a contract reviewed for your jurisdiction.

Show the customer price, keep the calculation separate

The quote calculator has an internal cost breakdown and a separate print view. Printing the customer quote includes the customer, property, date, scope and price. It excludes the wage, cost, contribution and margin fields. Use your browser's print preview to check the exact output before sending.

State the currency and confirm whether applicable taxes or other charges are included. The calculator does not determine sales tax or VAT. Its displayed price uses the costs and margin you enter; you remain responsible for the final commercial and tax treatment.

Finish the agreement outside the calculator

Before accepting a job, agree quote validity, payment timing, cancellation terms, damage reporting, quality checks and the process for a complaint. The printable sheet is a quote summary rather than an invoice, payment request or electronic signature system.

Save the agreed version and any scope changes in your own records. The JSON download contains internal inputs, while the print view is intended for the customer. Name and store those files carefully so an internal estimate is not accidentally sent as the customer document.

How this guide was prepared

Written with AI assistance and checked against the published calculation method and worked examples. StayReady does not claim field research or local cleaning-rate expertise. Read our method and limitations.

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